Monday, May 18, 2015

9 Signs Your Workplace Needs Civility

Some signs of an organization infected with incivility include:

·          Higher than normal employee turnover
·           A large number of employee grievances and complaints
·           Lost work time by employees calling in sick
·           Increased consumer complaints
·           Diminished productivity in terms of quality and quantity of work
·          Cultural and communications barriers
·           Lack of confidence in leadership
·           Inability to adapt effectively to change
·          Lack of individual accountability
Civility is essential to defining the culture and establishing a foundation of proper business behavior. It is a value that successful organizations strive to achieve.


From--"9 signs your work place needs civility, 6 steps to achieve it"
January 27th, 2011
By Danita Johnson Hughes, Ph.D


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